Messaggio di errore – Jetpack?

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Categoria: WooCommerce Payments di WordPress
Domanda: Messaggio di errore – Jetpack?

Ciao, sto cercando di configurare WooCommerce Payments sul mio tema e ho ricevuto il seguente messaggio di errore:
Si è verificato un problema durante la connessione di questo sito a WordPress.com: “I segreti di registrazione inviati dal tuo sito non corrispondono a quelli registrati dal server Jetpack. “

Sarebbe molto apprezzato se qualcuno può aiutare! Grazie!

  • (@radogeorgiev)

    Buongiorno!

    Questo messaggio può essere causato da vari motivi. Potresti per favore usare? https://jptools.wordpress.com/debug/ o fornisci l’URL del tuo sito Web in modo che possiamo verificarlo?

    Se non ti senti a tuo agio nel condividere queste informazioni pubblicamente, puoi anche contattare il nostro team di supporto all’indirizzo https://woocommerce.com/my-account/create-a-ticket/ e crea un biglietto lì.

    Grazie,
    Radoslav

    (@lalanyc)

    Ho messo il mio sito web in jptools. Il messaggio di errore afferma:

    Debug
    errore sconosciuto

    Si è verificato un errore sconosciuto.

    Ho il mio sito attivo al momento, quindi puoi vedere: http://www.lafreeimagery.com. Grazie.

    Supporto plugin

    (@wbrubaker)

    Quando lo controllo, ricevo un messaggio che dice “Il debug non riesce a trovare alcun record nel nostro database, il che significa che non è un sito Jetpack o WPCOM”.

    (@lalanyc)

    Grazie @wbrrubaker. Non ho idea di cosa significhi tutto questo. Non so cosa siano Jetpack o WPCOM. C’è qualcosa che devo scaricare per far funzionare i pagamenti WooCommerce? Grazie.

    Supporto plugin

    (@tijosh)

    Ciao @lalanyc,

    Ti dispiacerebbe condividere una copia del rapporto sullo stato del sistema del sito? Puoi trovarlo andando nella dashboard dell’amministratore e selezionando WooCommerce> Stato.

    Da lì, seleziona “Ottieni rapporto di sistema” e poi “Copia per supporto”. Una volta fatto, incollalo qui. Questo ci aiuterà a fornire i migliori passaggi successivi. Grazie!

    (@lalanyc)

    Ciao, @tijosh grazie per il tuo aiuto. Sto includendo il rapporto di sistema di seguito:

    
### WordPress Environment ###

WordPress address (URL): https://lafreeimagery.com
Site address (URL): https://lafreeimagery.com
WC Version: 5.1.0
REST API Version: ✔ 5.1.0
WC Blocks Version: ✔ 4.4.3
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.0.2
Log Directory Writable: ✔
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: wp_
Total Database Size: 4.09MB
Database Data Size: 3.30MB
Database Index Size: 0.79MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 1.25MB + Index: 0.05MB + Engine MyISAM
wp_postmeta: Data: 0.91MB + Index: 0.35MB + Engine MyISAM
wp_posts: Data: 0.73MB + Index: 0.09MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 0.22MB + Index: 0.09MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.07MB + Index: 0.03MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 204
booked_appointments: 119
nav_menu_item: 103
oembed_cache: 4
page: 68
post: 4
product: 4
product_variation: 2
proof_gallery: 1
pt-music-album: 7
pt-portfolio: 19
revision: 75
shop_order: 28
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (23) ###

Redux: by Redux.io + Dovy Paukstys – 4.1.24
Advanced Custom Fields: by Elliot Condon – 5.9.5
Black Studio TinyMCE Widget: by Black Studio – 2.6.9
Booked: by Boxy Studio – 2.3.1
Contact Form 7: by Takayuki Miyoshi – 5.4
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Envato Market: by Envato – 2.0.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.17.4
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
PixProof: by Pixelgrade – 2.0.1
PT Music Album: by Promo Theme – 1.0.3
PT Novo Shortcodes: by Promo Theme – 2.3.5
PT Portfolio: by Promo Theme – 1.0.5
Public Post Preview: by Dominik Schilling – 2.9.3
Temporary Login Without Password: by StoreApps – 1.6.13
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
WooCommerce Stripe Gateway: by WooCommerce – 5.2.0
WooCommerce Payments: by Automattic – 2.5.0
WooCommerce: by Automattic – 5.1.0 (update to version 5.4.1 is available)
Yoast SEO: by Team Yoast – 15.5
WP Mail SMTP: by WPForms – 2.7.0
WPForms Lite: by WPForms – 1.6.6

### Inactive Plugins (5) ###

Akismet Anti-Spam: by Automattic – 4.1.9
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack by WordPress.com: by Automattic – 9.5
Social Icons Widget & Block by WPZOOM: by WPZOOM – 4.0.5
WooCommerce Shipping & Tax: by Automattic – 1.25.9 (update to version 1.25.13 is available)

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #117 - /shop/
Cart: #118 - /cart/
Checkout: #119 - /checkout/
My account: #120 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Novo
Version: 3.1.8
Author URL: http://themeforest.net/user/ypromo
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: novo/woocommerce/archive-product.php
novo/woocommerce/cart/cart-empty.php
novo/woocommerce/cart/cart-item-data.php
novo/woocommerce/cart/cart-totals.php
novo/woocommerce/cart/cart.php
novo/woocommerce/cart/cross-sells.php
novo/woocommerce/cart/mini-cart.php
novo/woocommerce/cart/proceed-to-checkout-button.php
novo/woocommerce/cart/shipping-calculator.php
novo/woocommerce/checkout/form-billing.php
novo/woocommerce/checkout/form-checkout.php
novo/woocommerce/checkout/form-shipping.php
novo/woocommerce/checkout/payment.php
novo/woocommerce/checkout/review-order.php
novo/woocommerce/content-product.php
novo/woocommerce/content-single-product.php
novo/woocommerce/content-widget-product.php
novo/woocommerce/global/quantity-input.php
novo/woocommerce/global/wrapper-end.php
novo/woocommerce/global/wrapper-start.php
novo/woocommerce/loop/add-to-cart.php
novo/woocommerce/loop/loop-end.php
novo/woocommerce/loop/loop-start.php
novo/woocommerce/loop/no-products-found.php
novo/woocommerce/loop/orderby.php
novo/woocommerce/loop/pagination.php
novo/woocommerce/loop/price.php
novo/woocommerce/loop/rating.php
novo/woocommerce/loop/result-count.php
novo/woocommerce/loop/sale-flash.php
novo/woocommerce/notices/error.php
novo/woocommerce/notices/notice.php
novo/woocommerce/notices/success.php
novo/woocommerce/order/order-details-customer.php
novo/woocommerce/order/order-details.php
novo/woocommerce/order/tracking.php
novo/woocommerce/product-searchform.php
novo/woocommerce/single-product/add-to-cart/external.php
novo/woocommerce/single-product/add-to-cart/grouped.php
novo/woocommerce/single-product/add-to-cart/simple.php
novo/woocommerce/single-product/add-to-cart/variable.php
novo/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
novo/woocommerce/single-product/meta.php
novo/woocommerce/single-product/price.php
novo/woocommerce/single-product/product-attributes.php
novo/woocommerce/single-product/product-image.php
novo/woocommerce/single-product/related.php
novo/woocommerce/single-product/tabs/additional-information.php
novo/woocommerce/single-product/tabs/description.php
novo/woocommerce/single-product/tabs/tabs.php
novo/woocommerce/single-product/title.php
novo/woocommerce/single-product/up-sells.php
novo/woocommerce/single-product-reviews.php
novo/woocommerce/single-product.php
novo/woocommerce/content-product_cat.php version 4.6.1 is out of date. The core version is 4.7.0
novo/woocommerce/taxonomy-product_cat.php version 4.6.4 is out of date. The core version is 4.7.0

Outdated Templates: ❌
					
					
						Learn how to update

### Action Scheduler ###

Complete: 43
Oldest: 2021-06-10 18:29:28 +0000
Newest: 2021-06-14 11:34:21 +0000

Pending: 5
Oldest: -0001-11-30 00:00:00 +0000
Newest: 2021-06-20 16:00:59 +0000

### Status report information ###

Generated at: 2021-06-14 12:08:40 -04:00

    Supporto plugin

    (@stefjacq)

    Ingegnere automatico della felicità

    Grazie @lalanyc.

    Di solito no, non è necessario installare nulla in più per accedere a WooCommerce Payments. Tuttavia, a volte la connessione non funziona correttamente, quindi è necessario un plug-in aggiuntivo.

    Potresti scaricare Jetpack e installarlo sul tuo sito?
    https://wordpress.org/plugins/jetpack

    Una volta fatto, ti verranno offerti diversi piani: scorri verso il basso per trovare il piano gratuito, che è tutto ciò di cui hai bisogno per connetterti.

    Quindi prova a connettere nuovamente WooCommerce Payments. Facci sapere come stai.

    Supporto plugin

    (@nicolamustone)

    Ingegnere automatico della felicità

    Non riceviamo una tua risposta da un po’, quindi lo contrassegno come risolto: se hai ulteriori domande, puoi aprire una nuova discussione.

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